Tag Archive | Utah

904. ViewPoint Center

The ViewPoint Center is located in Syracuse, Utah. On the address a facility mentioned in this block named Island View RTC was located. Bad feedback from patients and parents made the operation of this facility difficult so it shut down and this new facility was started employing many of the employees who worked at the previous facility.

Was it all an effort to escape the poor reviews on the Internet and the newspaper articles about the suicide of one of the teenagers? Many believe so.

The treatment approach seem to have been changed very little.

Also the poor reviews and bad feedback continues to this day. One of these sounded:

I flew my daughter from the East Coast to participate in ViewPoint’s program with a belief they would compassionately and expertly assess her mental health in order to make recommendations for optimal future care. I do not recommend their program.

I withdrew her from ViewPoint during the third week, though wish she had never been admitted.

We hired a consultant in an effort to match her to a residential program, one that would address depression, anxiety and suicidal ideation in a gentle and structured manner. Having a short deadline as she was coming from an emergency department, we had little time to locate a solid program who had space and was not constricted by covid regulations.

Pre-admission, I was advised by our consultant that ViewPoint typically did not have “behavior kids” and that most patients were depressed, anxious with suicidal ideation. His perception fell far from reality, as confirmed by physical fights that erupted among patients as well as counselors confirming to me that they often DO have “behavior kids” and that the consultant was misinformed.

My daughter has panic attacks, feeling unable to breathe, terrified. She felt trapped at ViewPoint and began hitting her forehead on the walls when the emotions consumed her, choosing this release over panic attacks – which were more frightening to her. She chose pain and anger over fearfulness and temporary suffocation of a panic attack. Several of these episodes occurred and no one advised me. I was also not advised that she was physically carried into a concrete isolation room and left for hours so that she could “cool off”.

During the three weeks of admission, she was never once allowed outside. At ViewPoint, it is a “privilege” the kids must earn. Under whose directorship are children deprived of sunshine and outside air? Even inmates are allowed the basic right of being human.

It is not an exaggeration that children for whom safety is a concern are put on a cot in the hallway, saturated in typical fluorescent lights of a hallway, to sleep because “they do not have the staff to otherwise watch them.” Again, this treatment was imposed on my daughter without informing me of their actions.

The longer she was there, the more worried she became that her attacks of being overwhelmed would create a negative stigma of her being a “bad kid” and her question was, “Then, how will they treat me?”.

My daughter continues her journey with medication, DBT therapy, psychiatric care, social support and academic structure from the safety of home. In addition to the challenges of depression and anxiety, her therapy now also includes a focus on PTSD of her residential psychiatric experience. She has nightmares and flashbacks.

ViewPoint likely falls within their legal rights of behaving in this manner. Or do they? Where is the line? Their actions would rightly precipitate removal of children from their program if their actions were shared with parents. I can tell you that I received only a trickle of information during the supervised 15 minute video call that I had with her once a week.

ViewPoint crossed the line of primum non nocere. First do no harm.

It does sound like a review which could have been written when the facility was named Island View. It does not sound like a fun place to be as a teenager.

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871. Telos Academy

Telos Academy is located in Orem, Utah. Beside Telos Academy there is also Telos U for older teenagers.

The feedback from the students are not that positive. One student wrote:

I initially arrived at Telos Academy in late August fresh out of OpenSky wilderness. Some wilderness context: I was one of the most obedient students at the wilderness I went to, earning the highest promotion called "East" for the good work I did in supporting others and demonstrating good work that I did, I think they told me less than 10% of students make it to "East"


Context: I am an East Asian male who experienced childhood abuse and trauma, and also received lots of racial bullying in elementary school through high school. Something about me being good at bringing attention to myself and not standing up for myself made me a prime target for lots of bullying. I was at Telos to learn how to handle my trauma and to process it in a healthy way, and to also work on severe anxiety/depression.

My time at Telos was very bad.

How they handled COVID:

I spent a total of around 30 days quarantining in my room because of the constant COVID outbreaks, keep in mind the program costs around $10k/month, meaning my parents paid $10k for me to sit in a room and jack off all day. Everyone refused to wear masks, and many of the staff refused with the justification that they already had it or didn't care if they contracted it with no consideration for others. I was one of the <8 students that accepted wearing a mask, and I constantly washed my hands all the time and requested hand sanitizer. The organization of students there is divided into "apartments" with 8 students in each apartment, and 8 apartments on campus. I think my second month there, 5/8 of my apartment contracted COVID-19. They were immediately brought to an external campus to quarantine. The criteria for the students who contracted COVID-19 to return back to the normal campus was to be fever-free for 2 or 3 days and didn't require a negative test to return to campus, this made is so there were lots of people still with COVID in their system coughing without a mask and running around the campus. When I questioned these precations, they said it was what the Telos "nurse" said, and when I questioned the nurse's credentials, I found out they have never even gone to nursing school. This lack of covid precautions made it so there was a never-ending cycle of apartments catching covid. I think there were around 4-5 COVID outbreaks in my 4 months at Telos.

One time I was walking around the kitchen cleaning our apartment and one of my roommates came up to me, lowered his mask, and coughed on my face. A staff watched and just told him to stop. That was it. This student then did it again sometime later, and has also spat in my face right next to staff.

Racism at Telos:

At my apartment at Telos, there was a culture of freestyling where someone would lay a beat down and people would take turns freestyling. In a lot of the freestyles, they would call me a "chink" or a "gook" in front of my face. There were also a lot of anti-Semitic lyrics. The staff every time would just stand and listen, and sometimes giggle. The staff would only intervene if someone said something overtly sexual ("gay" rap bars) like eating/sucking cock or something. My theory is since all of the staff are Mormon (only like a few weren't) and aren't exposed to sexual topics found more motivation to stop sexual remarks than racist remarks. I remember peers in my apartment also teaching one another different slurs to call me. I vividly remember one of them teaching a slur to another one while giggling and looking at me while a staff was sitting on the same couch. My breaking point was when all 8 of us were in a circle along with 3 staff after a meeting and we started a freestyle. Someone said "u/trubledteen" is a chink", twice as he was standing next to me. I sternly looked him in the eye and told him not to say it. Then I sat there hoping that staff would intervene, however, he just continued to say "u/trubledteen" is a chink" multiple times, breaking me and I threw a punch at his gut and I got in trouble. A week later, another student said I couldn't touch the lunch meats in the refrigerator as I was making a sandwich because he didn't want my "dirty Taiwanese hands" to touch them, and told me that this is America and not Taiwan. That remark hit me hard. This was worse because I was known as the "clean" and germaphobe person in our apartment.

Another instance was when a guy in my apartment was bragging about his tennis matches back at home and how if his opponent was Asian, he would call them a chink, and everyone listening laughed and staff were right next to us.

One thing I liked to do there was to play basketball with people. Whenever we chose teams, I was always chosen last, and I knew it was because I wasn't the best, but for some reason, they had to say it was because I was Asian, again the staff were nearby or even participating in the game, and would giggle at these remarks.

A constant phrase that I heard since the first month there was "we hate Asians" or "I hate Asians" or "you are the Asian invasion" or "we don't like Asians around here" (they would always say these phrases straight-faced non-jokingly), peers would also start mocking how Chinese people talked and create their own slurs from it.

Once I moved up the phase at Telos and got more privileges, I was around peers with phones. I remember one roommate would record me on Snapchat and say "I hate Asians" while doing the squinty eye thing (He did this multiple times), in the living room of our apartment. Keep in mind there was staff sitting across from us.

Every time I walked to the fridge, someone would ask if I was getting soy sauce or rice.

When we watched TV in the living room, and an Asian-American or a person of Asian descent appeared, someone would say turn that Asian shit off and switch what we were watching, or throw some other racist joke, staff would giggle.

I once overheard a student advocate for the genocide of Palestinians nonchalantly, and staff just listening and not doing anything

There were multiple students who identified with the proud boys, staff treated this like a political thing and not an objectively immoral thing.

Throughout this entire time, my therapist would tell me I was victimizing myself, and that my sexual jokes (not sexist) were bringing racist attacks toward me (makes 0 sense at all).

A few times, a few people would hit me in the back of the head and mumble under their breath "stupid Asian"

My entire time, I felt like I was treated differently because of the way I looked. I couldn't walk down the hallway of my apartment at busy times without being hit or slapped. One time I was trying to sleep and two of my roommates were clipping their nails and decided to put their trash and clipped nails under my door and treating my room like a trashcan which is why I eventually learned to keep it shut.

TLDR racist attacks and staff would giggle

Management:

Telos has a wrestling gym 1/3 the size of our entire gym that no students can use, its the CEO's private gym that he paid for with tuition

constant staff shortage (weird since they were paid 12.50/hr, maybe pay therapeutic workers more than McDonald's workers?), and inexperienced staff members. The lunch they gave us was very subpar, it was always overcooked or undercooked and many students got food poisoning including me

Telos Academy:

The academy was where students went to school, two teachers there were very bad.

For the economics class, the teacher knows nothing. she teaches tax filing wrong and doesn't teach correct information about the stock market. When I called her out on her BS she basically told me to stfu

the computer lab teacher isn't ever engaged, shes also the one that registers people for standardized tests. She forgot to sign me up one time for the ACT, giving me only 1 chance to take the test.


A lot of my problems at Telos were racist problems because I experienced slurs and discrimination like EVERY SINGLE DAY, and that overshadowed a lot of other problems I had with the program.

On January 6th, I ended up signing myself out and getting the fuck out of that place.

Such testimonies are found around the Internet painting almost the same picture.

It does not sound like a fun place to be as a teenager.

Sources:

853. Lava Heights Academy

Lava Heights Academy run by the same company who ran the now-closed Red Rock Canyon school and Mount Pleasant Academy is mentioned in an article where a mother realized that her son had run away when the police in Arizona picked him up. The facility had not reported him missing and as result of that the police were not looking for him. He could have been hurt by criminals while without adult company living in the streets.

Why did they fail? Maybe it is because the employees are not given the conditions they need.

A former employee writes:

Company pretends to care, but gets rid of good people and keeps bad ones in supervisory and management positions. Examples are they have nurses working as direct care staff.

Pros
Free meals

Cons
Management doesn’t care about people

It is clear that is the only good thing is free meals then you do not get caring employees. Employees who will speak out against management if the children placed at the facility do not the treatment set up in their treatment plan.

It cannot be a good place to be as a teenager in need of treatment.

Sources:

757. Mount Pleasant Academy

2019 brought the news that Mount Pleasant Academy will close.

Before Sequel acquired its four Utah treatment centers in 2016, state investigators threatened to revoke Mount Pleasant Academy’s license after they found reports of child abuse and neglect.

Sequel tried to run the facility but low enrollment meant that it was not a good business and because running such a place is never about the welfare of children but rather about profit for the owners, Sequel will now close the facility.

It seems that a state like Oregon has taxpayers who are willing to waste their money. Like it was the case with Red Rock Canyon School, Oregon has paid for poor service for its foster children.

Based on what took place before 2016, it is safe to say that it was not a good place to be as a teenager.

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756. Renewed Hope Ranch

Whenever a child and a counselor is alone in a room at a facility like Renewed Hope Ranch, there should be some video security not only to protect the child but also the professional reputation of the counselor. It seems that a staff member at Renewed Hope Ranch in Enoch either forgot that or turned off the security system with purpose.

Now the police is investigating which is the only way because they are the only one who can determine whether criminal activity took place.

If there was a purpose by shutting off the video security it is safe to say that it could not have been fun to be there as a teenager.

Sources:

747. Omega Transports, LLC

Omega Transports, LLC was a so-called youth transport firm. It is a company, parents can hire to transport their children to a residential programs if they do not want to burden themselves with the emotional stress of breaking the news to their children that they will rather spend time on themselves rather than doing the hard work of parenting.

The process often starts with employees entering the room of the teenager in the middle of the night together with one of the parents telling the teenager that the teenager has to go with the employee who the teenager never have met before. Then the parent leave the house, so the employees are cleared of facing potential witnesses who could testify against them if case of possible violence or other forms of molestation.

The companies operating within this industry has in the past been known to use various forms of mechanical restraints. The website of this firm does not state which forms of restraints or use of force the employees are allowed to use.

It must be very clear that the entire process of such a transport must be very traumatic or in clear violation of one of the first rules, parents learn their children: Never go with a stranger!

It is very clear that it could have not be fun to a teenager transported by a company like Omega Transports, LLC.

The website is gone so it seems that the world is now free from having this firm operating.

Sources:

745. New Start Transports LCC

New Start Transports LCC is a so-called youth transport firm. It is a company, parents can hire to transport their children to a residential programs if they do not want to burden themselves with the emotional stress of breaking the news to their children that they will rather spend time on themselves rather than doing the hard work of parenting.

The process often starts with employees entering the room of the teenager in the middle of the night together with one of the parents telling the teenager that the teenager has to go with the employee who the teenager never have met before. Then the parent leave the house, so the employees are cleared of facing potential witnesses who could testify against them if case of possible violence or other forms of molestation.

The companies operating within this industry has in the past been known to use various forms of mechanical restraints. The website of this firm does not state which forms of restraints or use of force the employees are allowed to use.

It must be very clear that the entire process of such a transport must be very traumatic or in clear violation of one of the first rules, parents learn their children: Never go with a stranger!

It is very clear that it could have not be fun to a teenager transported by a company like New Start Transports LCC.

Sources:

717. Knights of the Crystal Blade

Knights of the Crystal Blade is one of the many small church communities who divert their belief a little bit from the more common version of mormonism.

Recently the police investigated the church community because it was suspected that the community was involved in the disappearence of pre-teens with the aim of getting the “ready” for marriage at a young age.

The police has made a number of arrest and some has ended in conviction resulting in lenghty prison time.

It could not have been fun to be there as a child.

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699. New Directions YTA Inc

New Directions YTA Inc was a so-called youth transport firm. It is a company, parents can hire to transport their children to a residential programs if they do not want to burden themselves with the emotional stress of breaking the news to their children that they will rather spend time on themselves rather than doing the hard work of parenting.

The process often starts with employees entering the room of the teenager in the middle of the night together with one of the parents telling the teenager that the teenager has to go with the employee who the teenager never have met before. Then the parent leave the house, so the employees are cleared of facing potential vitnesses who could testify against them if case of possible violence or other forms of molestation.

The companies operating within this industry has in the past been known to use various forms of mechanical restraints. The website of this firm does not state which forms of restraints or use of force the employees are allowed to use.

It must be very clear that the entire process of such a transport must be very traumatic or in clear violation of one of the first rules, parents learn their children: Never go with a stranger!

It is very clear that it could have not be fun to a teenager transported by a company like CNew Directions YTA Inc.

The website is gone so it seems that the world is now free from having this firm operating.

Sources:

698. National Youth Transports

National Youth Transports was a so-called youth transport firm. It is a company, parents can hire to transport their children to a residential programs if they do not want to burden themselves with the emotional stress of breaking the news to their children that they will rather spend time on themselves rather than doing the hard work of parenting.

The process often starts with employees entering the room of the teenager in the middle of the night together with one of the parents telling the teenager that the teenager has to go with the employee who the teenager never have met before. Then the parent leave the house, so the employees are cleared of facing potential vitnesses who could testify against them if case of possible violence or other forms of molestation.

The companies operating within this industry has in the past been known to use various forms of mechanical restraints. The website of this firm does not state which forms of restraints or use of force the employees are allowed to use.

It must be very clear that the entire process of such a transport must be very traumatic or in clear violation of one of the first rules, parents learn their children: Never go with a stranger!

It is very clear that it could have not be fun to a teenager transported by a company like National Youth Transports.

The website is gone so it seems that the world is now free from having this firm operating.

Sources: